How D2C Brands Can Win Diwali Shoppers in India | Ft. Bindu Sharma, Founder & Hans Vivek, Co Founder, World One Consulting

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Podcast Summary

Welcome to the thirty-second episode of The Digital Shelf Insider Podcast hosted by Shreshta Joy. In this episode, we’re joined by Bindu Sharma and Hans Vivek, Founders of World One Consulting, to discuss how brands prepare for the festive season in India, with a focus on marketplaces, D2C platforms, and quick commerce apps.

Bindu and Hans explain how early planning, strategic marketing, and platform-specific campaigns can make or break a brand’s performance during major festivals like Diwali. They share insights on how shoppers respond to product pages, visuals, bundling, and personalized recommendations, as well as why understanding consumer psychology is crucial for conversions.

They also highlight the differences between marketplaces, D2C platforms, and quick commerce apps, showing how each channel plays a distinct role in festive campaigns. The conversation touches on the growing importance of AI-driven personalization, SEO optimization, and real-time merchandising to capture consumer attention and drive sales.

Key themes

In this episode, Bindu and Hans outline practical strategies brands can use to optimize festive campaigns across multiple e-commerce channels.

Planning & Timing Matters

Festive campaigns require 3–6 months of planning, with advertising peaks 2–3 weeks before the festival. High-ticket and aspirational products need early awareness campaigns to influence purchase decisions.

Visuals, Bundles & Urgency Drive Conversions

Shoppers rely heavily on images, bundling messages, and urgency triggers. Personalized recommendations and curated experiences increase engagement and purchase likelihood.

Platform-Specific Strategies

Marketplaces are ideal for traffic and deal discovery, D2C platforms for personalized experiences, and quick commerce apps for instant purchases and flash promotions. Brands need to tailor campaigns to each channel rather than applying a one-size-fits-all approach.

Consumer Psychology & Personalization

Understanding shopper behavior, preference for choice, advice, and convenience helps brands design campaigns that resonate. AI-powered personalization and intent-driven SEO ensure visibility and relevance.

Quick Commerce is a Game Changer

Quick commerce is emerging as a serious channel for festive campaigns, especially for last-mile, instant deliveries. Bindu and Hans explain how brands can leverage this channel to capture impulse purchases and meet shoppers’ demand for speed and convenience.

Key Highlights

Here are key highlights from the conversation with Bindu and Hans:

  • Early planning and precise timing are critical for festive success.
  • High-quality visuals and urgency messaging significantly impact conversions.
  • Different channels require distinct strategies to optimize reach and engagement.
  • Personalized experiences and curated bundles drive customer loyalty and repeat purchases.
  • Quick commerce is emerging as a serious channel for legacy brands, especially for festive campaigns.

Takeaways

Actionable advice from Bindu & Hans’ Diwali D2C playbook:

  • Begin planning festive campaigns well ahead of time, months, not just weeks.
  • Tailor your approach for marketplaces, D2C sites, and quick commerce platforms.
  • Boost conversions with compelling visuals, product bundles, and urgency cues.
  • Engage shoppers through personalized experiences and AI-driven recommendations.
  • Recognize quick commerce as a critical channel for last-mile festive sales.

Conclusion

This episode is essential for e-commerce professionals looking to maximize festive season performance in India. Whether you’re a legacy brand or a new entrant, Bindu and Hans provide actionable strategies to plan, execute, and optimize campaigns across multiple channels, ensuring your brand stands out during the busiest shopping season of the year.

Disclaimer: The content shared in the Digital Shelf Insider Podcast by MetricsCart is for general informational and discussion purposes only. The insights, opinions, and perspectives expressed by hosts and guests are their own and do not constitute professional advice, recommendations, or endorsements by MetricsCart or any affiliated entity.

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