Brand Loyalty

Brand Loyalty

Refers to a consumer’s consistent preference for purchasing the same brand over competing ones, driven by positive perceptions and past experiences with the brand.

It is a key indicator of a brand’s strength and customer satisfaction.

Related Terms

High-Low Pricing

A strategy where a company sets an initial high price for a product and later reduces

Brand Refresh

When a brand improvises its existing image and communications while maintaining its core identity.