Average Order Value (AOV)

Average Order Value (AOV)

An e-commerce metric that is calculated by dividing the total value of all orders over a period of time by the total number of orders over the same period.

Related Terms

Frequent Buyer Program

A customer loyalty scheme designed to incentivize repeat purchases by offering rewards based on the accumulation

Coupon

A document or digital code that grants the holder a discount or rebate on a purchase.

Product Variants

A specific version of a ‘master’ product that is differentiated by one or more attributes, such