Average Order Value (AOV)

Average Order Value (AOV)

An e-commerce metric that is calculated by dividing the total value of all orders over a period of time by the total number of orders over the same period.

Related Terms

Customer Loyalty

Emerges when customers consistently favor a brand over its competitors, leading to repeat purchases and a

Assortment

The variety of products that a retailer offers for sale to meet the diverse preferences and

Lifestage

Refers to one of the distinct phases within a retail business’s lifecycle, encompassing its birth, growth,