Average Order Value (AOV)

Average Order Value (AOV)

An e-commerce metric that is calculated by dividing the total value of all orders over a period of time by the total number of orders over the same period.

Related Terms

Brand Affinity

It is the level of positive association and emotional connection that consumers have with a particular

Frequent Buyer Program

A customer loyalty scheme designed to incentivize repeat purchases by offering rewards based on the accumulation

Category management

Involves grouping products into suitable categories and managing category performance. This involves inputs from both brand