Average Order Value (AOV)

Average Order Value (AOV)

An e-commerce metric that is calculated by dividing the total value of all orders over a period of time by the total number of orders over the same period.

Related Terms

Heavy Buyers

Consumers who consistently spend significantly more than average within a specific product category, making them a

Basket Size

The amount that a customer spends in a retail store in single transaction.

Frequent Buyer Program

A customer loyalty scheme designed to incentivize repeat purchases by offering rewards based on the accumulation