Gross Margin

Gross Margin

The difference between the revenue generated from sales and the cost of goods sold, expressed as a percentage. Gross margin indicates the profitability of a product or business and is often used to assess pricing strategies and cost control measures.

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Brand Loyalty

Refers to a consumer’s consistent preference for purchasing the same brand over competing ones, driven by

Out of stock (OOS)

A situation occurs when a product that is supposed to be available for sale is completely

Frequent Buyer Program

A customer loyalty scheme designed to incentivize repeat purchases by offering rewards based on the accumulation