Question 1

What insights can I get from the MetricsCart Voice of Customer Reports?

Accepted Answer

You get a comprehensive breakdown of your product’s digital shelf performance through a unified Product Health Score and review-based NPS that benchmark your SKUs across retailers. You can pinpoint exactly what your shoppers love and where friction exists across multi-level theme hierarchies, while categorizing their intent from repurchase advocacy to churn risk. Most importantly, you gain root-cause clarity by distinguishing true product formulation defects from packaging failures and fulfillment errors, with early-warning signals routed directly to your R&D, Packaging, QA, and Retail Operations teams before issues impact sales.

Question 2

How often is the MetricsCart Voice of Customer Reports data updated?

Accepted Answer

The report is updated monthly, with insights reflecting the last 30 days by default.

Question 3

Is there any obligation or credit card required?

Accepted Answer

None at all. This is a completely free, zero-commitment analysis to demonstrate the depth of our marketplace intelligence. We do not ask for a credit card, and you will not be automatically enrolled in any paid subscription.

Question 4

Do you need access to my Seller Central or store backend to get free report of my product?

Accepted Answer

No. We take data privacy seriously. Our system gathers all information from publicly available frontend marketplace data. We will never ask for your API keys, account passwords, or sensitive internal brand metrics.

Question 5

What marketplaces do you support for this analysis?

Accepted Answer

Our free version is currently optimized for major digital marketplaces, primarily Walmart. Our enterprise customers get access to hundreds of marketplaces.

Voice of Customer Report of Personal Care Category

Native Moisturizing Shampoo Coconut Vanilla Sulfate Paraben Free 16 5 oz

Oral B Pro 1000 Rechargeable Electric Toothbrush Black 1 Count Adults and Children 3

TheraBreath Fresh Breath Alcohol Free Mouthwash Mouth Rinse for Adults Icy Mint 16 fl oz

Dove Advanced Care Antiperspirant Deodorant Stick for Women Cool Essentials 2 6 oz

Dove Deep Moisture Nourishing Body Wash 34 fl oz

Native Conditioner Lavender Cloud Vanilla Scalp Refreshing 16 5oz

Secret Outlast Invisible Solid Antiperspirant Deodorant Completely Clean 2 6 oz Twin Pack

Native DEODORANT APDO STICKS DEODORANTS Stick Coconut Vanilla

Secret Fresh Clear Gel Antiperspirant Deodorant for Women Cozy Vanilla Scent 2 6 oz

Oral B Pro Clean Cross Action Toothbrushes Deep Plaque Removal Soft 4 Count for Adults Children 3

Mielle Organics Rosemary Mint Scalp Hair Strengthening Oil 2 oz

Barbasol Original Thick Rich Shaving Cream for Men 10 oz

Mielle Rosemary Mint Strengthening Shampoo 20 oz

Dr Squatch Natural Bar Soap Wood Barrel Bourbon 5 oz

Pure Silk Raspberry Mist Spa Therapy Shave Cream for Women 7 25 Ounces

Solutions

Resources

Marketplaces Covered

Market Intelligence